Our Service Promise

At Lincoln Sentry, we’re committed to delivering more than just products, we deliver confidence, reliability, and support at every step.

With a national network of 23 locations, including 4 major distribution centres in key metropolitan hubs, we’re strategically positioned to get the right product to the right place at the right time. Whether you're in the city or a regional centre, our goal is to meet your needs quickly and efficiently.

Here’s what you can expect from us:

Unmatched Product Range
We offer one of the most extensive selections in the industry, backed by leading brands and exclusive partnerships. Can’t find what you need? Our Special and Made To Order team is here to help source or customise a solution that fits.

Local Stock, Fast Delivery
Most products are stocked locally for immediate pickup or dispatch. Our metro branches carry an even broader range, and if something isn’t available on-site, our National Customer Support Centre will coordinate the best delivery option for your location.

Expert Support, Every Step of the Way
Our Customer Support Centre team is trained to guide you through product selection and ordering. Need deeper technical advice? Our field representatives and technical specialists are ready to assist with tailored expertise.

Customer-Centric Approach
We listen to your feedback and continuously improve. From proactive communication to resolving order queries, we’re focused on making your experience seamless and dependable.