As you know our GO Rewards program is getting set for a refresh and we are super excited about launching our new program soon.
Please be assured that your GO Rewards points balance accrued prior to the platform shutdown (31 August 2021) along with the points earned during the transition period will be migrated to the new program (don’t forget your Lincoln Sentry account must be paid on time to earn GO Rewards points).
In preparation for our improved loyalty program, you have until 9am (AEST) Friday 27 August 2021 to redeem gift cards (physical and electronic) on the current platform. As we previously advised, our existing GO Rewards program will officially close at 5pm (AEST) on Tuesday 31 August 2021.
If you recently used your GO Rewards points to order an eGfit Card or plan to do so prior to 9am (AEST) Friday 27 August 2021, please make sure to download and save the eGift card. After 9am Friday 27 August 2021, Lincoln Sentry will be unable to reinstate any lost eGift Cards redeemed via our GO Rewards program.
Please note, due to supply disruptions caused by COVID-19, from Tuesday 24 August 2021 physical goods are no longer available for redemption via GO Rewards.
For any physical goods ordered via GO Rewards prior to Tuesday 24 August 2021, in the unlikely event that members do not receive shipping confirmation before the existing program closing on Tuesday 31 August 2021, this redemption will be cancelled, with all GO Rewards points being returned to the relevant member.
To help support you, our GO Rewards customer service team is available to answer any queries you have until 5pm (AEST) Tuesday 31 August, please call 1800 290 800 or email email@example.com.
If you have any questions after this date about the refreshed GO Rewards program, please contact your local Territory Manager or Lincoln Sentry National Customer Service Centre on 1300 551 919.
While we get ready to launch our improved GO Rewards program, please know that your GO Rewards points balance accrued prior to the platform shut down along with the points earned during the transition period will be migrated to the new program (don’t forget your Lincoln Sentry account must be paid on time to earn GO Rewards points).
As we apply the finishing touches to our new GO Rewards program, now’s the time for you to imagine how you can be rewarded with Lincoln Sentry.